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Telephonic Assessment

At Accident Rehab we realise that every accident impacts on a person differently. We also understand the need for a speedy turnover on low value cases which is why we offer a nurse led telephonic assessment to all injured parties with a 48 hour turn. This ensures that an accurate overview of the individuals needs is identified early on so that funding for rehabilitation provision is made as early as possible.

Telephonic Assessment

Immediate Needs Assessments

Whilst all our cases are assessed telephonically, we recognise that the more complex cases require face to face meetings. On cases where this is necessary we will let everyone know our reasons for wanting to arrange a visit in advance and will arrange it in line with the Rehabilitation Code of Conduct (2007) delivering a prompt report.


Immediate Needs Assessments

Case Management

At Accident Rehab we offer a speciality case management service for  mid-range cases usually with a value of between 10k and 500k. All our case management services are geared toward promoting independence and obtaining outcomes. Our Case Managers have a minimum experience of 5 years working in the industry, so fully understand the commercial aspects of the industry and what is defined as a rehabilitation need.

Case Management

Case Studies

Mr Wilson

Mr Wilson

Mr Wilson was a passenger in his friend’s car, when it lost ...
Mrs Bird

Mrs Bird

Mrs Bird slipped on a grape on the floor in her local ...
Mr McKenzie

Mr McKenzie

Mr McKenzie was knocked off his motorcycle in a traffic accident.  He ...
Mr Mottershead

Mr Mottershead

Mr Mottershead injured his shoulder whilst lifting a heavy box at work. ...

What Our Clients Say

”I could not fault the excellent service I received from Helen, who was thoroughly professional and her conduct exemplary from start to finish.”

– Paul Mottershead

we really appreciate all you do, I hope you realise how much we value your support.

– Jo Baird

just wanted to let you know that we have settled Mr Walsh’s claim. Both he and the insured are extremely pleased at how quickly the claim was dealt with and his employer asked me to pass on my thanks to Accident Rehab.

– Kay Hornbook Special Risks

Thanks for helping me with my CV and helping me get back to work, I love my new job.

– Mandy Collinson

Thank you for all that you and your team are doing for our student

– Mrs Riches

Your service was amazing and really helped us through a very difficult time, Thanks Helen

– Shelly Jackson

Thanks to your involvement, I was able to get back to work 8 months earlier than I had anticipated.

– Carl Morrison

I was pleased with your services so therefore I cannot help to improve them, so once again thank you for the help and support

– Keith Jennison

Thanks Helen, your service was invaluable and meant more to my wife and I than the compensation we received.

– Mark O'Sullivan

Thanks for your help and support, your service was invaluable