Rehab stalwarts launch FastAssess

Our lovely friends at Post Mag have been kind enough to do a press release on our new product FastAssess.

I think I should have popped to the hairdressers before the photo shoot!








Rehabilitation experts from Accident Rehab & former Managing Director of HCML have joined forces to launch a service designed to make the rehab process more efficient.

Helen Merfield, founder of HCML,pictured left, and Helen Spillards, director of Accident Rehab, pictured right, have launched Fast Assess, which is billed as providing high level telephonic triage and assessments at a lower cost than other market players, while providing consistency and independence for solicitors and insurers.

Commenting on the launch of the service, which coincides with an updated version of the rehab code, Spillards said: “Just over two years ago when the Jackson reforms came in to play there was a noticeable change, and it became apparent that many of those who needed rehabilitation weren’t being assessed properly and as a result weren’t getting the treatment for their injuries until it was too late – leaving their conditions to become chronic.”

Merfield added: “With the recent release of the rehab code, the timing couldn’t be better for delivering a fast, lower cost, medically-led, independent triage/assessment report. Which is exactly what Helen has done. Helping insurers and solicitors meet the 1 December deadline for adopting the new code”

Merfield and Spillards have more than 30 years’ experience in the personal injury sector, have run their own independent case management companies and have been board members of the CMSUK.

Both started their careers in the personal injury market at AIG. Merfield went onto set up HCML and was most recently involved in the review of the rehab code.

Spillards set up her own independent case management company and was involved in the development of the first master degree in case management in the UK.

For more information on FastAssess email us at or call us on 0151 348 7000

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